Shipping & Returns

 

Shipping Information

If item are not available, you can still please an order . Then Items are made to order, please allow 7-14 days for delivery. Please inquire via email for rush or expedited shipping options, we will do our best to accommodate your deadline.

All domestic orders include complimentary first class shipment via DPD/ DHL/ with delivery confirmation. International orders are shipped via USPS first class. Please note, Akmeisty is not responsible for additional shipping charges including, but not limited to: incorrect address, return shipping, or international custom/duties fees.

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Returns & Exchanges

All items in unused and unworn condition may be returned for exchange or store credit within 5 days of receiving your order. This does not include: sale, discounted, and custom/personalized items, which are final sale and are not eligible for exchange or return. Store credit does not expire. Please note all returns/exchanges must be approved prior to return shipment. Please submit inquiries via email.

If you receive an item that is damaged please notify via email within 48 hours of receiving your order. Repairs are available for most items and may be subject to a fee, dependent upon the nature of the damage. An estimate of costs (inclusive of labor, materials, shipping/insurance) can be provided once received. Please submit inquiries via email including images and a detailed description of the damage.

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SALES TAX

Sales tax is charged if shipped to the country required import duty tax paid and customer is responsible for sales taxes himself.

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CARE + SERVICES

For more information on maintenance and care services (will be updated)

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MAILING LIST

We may contact you via email with announcements, notifications, and other information that may be useful to you. You may opt out at any time from receiving these communications by contacting us or by using the “unsubscribe” link in the emails sent.

5-7 Days Delivery EU — €7 flat rate
5-7 Days Delivery Worldwide (outside EU) — €25 flat rate